Insurance Back Office Outsourcing Services for Kentucky
For insurance agencies across Kentucky, staying compliant and efficient is essential in a competitive market. Our insurance back office outsourcing solutions are designed to help Kentucky-based professionals handle daily operational tasks with accuracy and speed. Whether you're an independent agent in a small town or a growing brokerage in Louisville or Lexington, we offer scalable support tailored to your agency’s needs.
With experience across commercial property, general liability, workers’ compensation, personal auto, and homeowners insurance, we understand the specific workflows Kentucky agencies face. From policy checking and COI issuance to underwriting support and claims follow-up, our team helps you offload routine administrative tasks while maintaining compliance and improving turnaround time.
Back Office Tasks We Handle For Kentucky Insurance Agencies
Our comprehensive insurance back office services for Kentucky agencies cover the full range of support tasks so your in-house team can focus on growth and retention. Tasks include:
COI issuance and tracking
Policy checking
Endorsement processing
Renewal Notices
Underwriting assistance
Billing and invoicing
Renewal prep and marketing support
Claims data entry
Cost Comparison: In-House vs. Outsourced Insurance Services
| Cost Category | In-House Operations | Outsourced Insurance Services | Savings |
|---|---|---|---|
| Staff Salaries (Administrative) | High salaries and benefits for full-time staff. | Competitive pricing, no overhead costs. | 20-40% savings in staffing costs. |
| Training and Development | Ongoing training for compliance and systems. | Minimal training, experienced staff manage tasks. | 30% savings on training expenses. |
| Office Space and Equipment | Cost of office space, equipment, and utilities. | We provide all equipment within our offices for seamless operations. | 25% savings on office and resources. |
| Employee Benefits | Costly benefits like health insurance and retirement. | No benefits for outsourced staff. | 10-20% savings in benefits. |
| Operational Efficiency | Slower processing, in-house bottlenecks. | Faster, streamlined operations with expert teams. | 30-50% increase in efficiency. |
Who We Serve In Kentucky
We provide insurance agency back office support for Kentucky agents and firms of all sizes. Here’s who we typically work with:
Independent Insurance Agencies
Local agencies across small towns in Kentucky that need reliable, day-to-day admin and policy support.
MGA and MGU Offices
Managing General Agents and Underwriters seeking scalable help with submissions, endorsements, and compliance tasks.
Regional Brokerages
Multi-location Kentucky brokerages handling both personal and commercial lines that benefit from streamlined back office operations.
Agencies Seeking Flexible and Scalable Support
Kentucky insurance firms that need on-demand assistance to handle seasonal spikes, staff shortages, or growing workloads without compromising service quality.
Niche and High-Risk Market Agencies
Agencies focused on trucking, construction, manufacturing, or other high-risk industries that require precision and speed in processing.
Insurance Companies We Work With in Kentucky
We support Kentucky-based agencies with insurance back office support services for top carriers, ensuring efficient policy processing and compliance with underwriting guidelines.
Liberty Mutual
We provide insurance agency back office outsourcing services to manage submissions, endorsements, and claims for Liberty Mutual.
KEMI (Kentucky Employers' Mutual Insurance)
We support Kentucky agencies with underwriting assistance and claims processing for KEMI policies through our outsourcing services.
Nationwide
Our team assists Kentucky agencies with underwriting support and policy management for Nationwide, ensuring compliance and fast turnaround.
AmTrust
Our team offers insurance back office support for AmTrust, helping agencies manage policy renewals and claims efficiently.
Travelers
We help streamline policy renewals, endorsements, and claims data entry for Travelers insurance, supporting your back office needs.
Markel
We streamline policy checking and endorsement processing for Markel, providing seamless insurance agency back office services for Kentucky agencies.
Progressive
Kentucky agencies benefit from our insurance back office solutions, including claims processing and policy updates for Progressive.
Systems We Use To Support Kentucky Agencies
We integrate directly into your current tech stack and management workflows. Our team is familiar with leading Agency Management Systems and CRMs used by Kentucky agencies, including:
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Applied Epic
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AMS360
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QQCatalyst
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HawkSoft
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NowCerts
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EZLynx
Leadership Team
Dimitar Talevski
Dimitar is a seasoned marketing specialist and the visionary behind CLICKVISION. With over 10 years in digital marketing, he excels in crafting marketing strategies that boost rankings, which in return increase leads, conversions, sales, profits, and ROI.
Filip Dimitrijevski
With a strong background in the marketing industry and healthcare leadership roles, Filip is responsible for CLICKVISIONBPO's sales strategies and onboarding new clients. With a passion for sharing insights gained from his experience, he also shares valuable knowledge through industry related articles.
Serving All Kentucky
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Our insurance back office services allows Kentucky insurance agencies to offload time-consuming administrative tasks, such as policy management, claims processing, and billing. This enables your team to focus on growing your business and enhancing client relationships while ensuring efficiency, compliance, and scalability in your operations.
We proudly provide insurance back office outsourcing services to agencies across the entire state of Kentucky. From Louisville and Lexington to Bowling Green, Covington, and Owensboro, our team supports insurance professionals in urban, suburban, and rural areas. Whether you’re in the heart of the city or a small town, our flexible services are designed to meet the unique needs of Kentucky-based agencies, offering comprehensive back office support to help you grow and stay compliant.
Yes, we offer insurance back office management services to Kentucky agencies handling commercial lines. From policy checking and underwriting support to claims processing, we ensure efficiency and compliance for commercial insurance operations.